Trust & policies
Last updated 24 June 2026
Draft for review. These documents are working drafts prepared to get PatchProof launch-ready. They must be reviewed by a qualified UK solicitor (and reflect your final company details) before the product takes paying customers.
PatchProof helps beauty professionals record patch tests and the reactions clients report — a sensitive responsibility. This page is where we explain, in plain English, how the product handles data and what you can expect from us.
Privacy PolicyWhat we collect, why, how long we keep it, and your rights.
Terms of ServiceThe agreement for using PatchProof.
Cookie PolicyWhat we store in your browser and why.
SecurityWhere data lives, encryption, retention, breach response.
Acceptable UseWhat you may and may not do with the service.
Refund PolicyBilling, cancellation and refunds.
AccessibilityOur WCAG 2.2 AA target and known gaps.